About Us
Pact is a leading provider of community, vocational and residential services for people with intellectual disabilities, mental health challenges and addictions. Our Head Office team in Dunedin supports operations across Southland, Otago, the West Coast, the Upper South Island and the Lower North Island.
Pact is growing fast, with new services and more demand across several regions. To keep up, we’re looking for a proactive, highly organised and people-focused Workforce Advisor to run end-to-end recruitment and help us bring great people into the organisation. This role is key to ensuring we have the right people on the frontline, providing high-quality support to the people we serve.
Job Description
The Role
This is a compliance-driven role, and getting the detail right matters. Every check, contract and record you handle helps keep the people we support safe and keeps Pact audit ready.
In this role, you’ll be a professional, supportive partner to our leaders. You’ll meet them where they’re at, build their confidence with our processes, and guide them through the ups and downs of hiring and onboarding. Sometimes that means explaining a process once; sometimes it takes 14 times. Either way, we keep showing up with kindness and patience.
Key Responsibilities
Coordinate the end-to-end recruitment process
Prepare and post job advertisements
Pre-screen candidates
Manage candidate communication and interview scheduling
Prepare accurate employment offers and onboarding documentation
Complete and track pre-employment and ongoing compliance checks
Support induction and orientation for new staff
Keep workforce records and employee files accurate, complete and audit-ready
Enter and update employee information in HR systems
Manage the workforce inbox and triage queries
Track performance appraisal dates and send reminders
Support the administration of internal policies
Give professional, supportive workforce advice to managers and staff
Desired Skills and Experience
About You
This is a great opportunity for someone with experience in recruitment, HR coordination or workforce administration. It would also suit a recent HR graduate (or similar) who’s ready to take the next step and build their recruitment and onboarding skills in a fast-paced environment.
You’ll thrive in this role if you:
Have a sharp eye for detail and take pride in getting things right
Are comfortable working within compliance requirements and following processes carefully
Are highly organised and can juggle competing priorities
Communicate confidently and professionally with staff, managers and external partners
Are approachable, supportive and discreet with sensitive information
Stay calm and steady in a fast-paced environment with shifting demands
Know when to stop for a chat and when to put your head down
Want broad HR experience in a medium-sized NGO where your work makes a real difference
Skills & Experience
Experience in administration, coordination or recruitment
Excellent written and verbal communication skills
Accurate data entry and record-keeping
Proficiency in Microsoft Office
Ability to prioritise and meet deadlines
A positive, solutions-focused approach
Why Join Us?
You’ll join a hardworking, tight-knit Workforce Team that thrives on collaboration, continuous improvement and a good laugh along the way. We take our work seriously, but we don’t take ourselves too seriously, so a good sense of humour is very welcome.
You’ll get hands-on experience across recruitment and HR, with plenty of chances to grow your skills and make a real contribution across the organisation.
Please note: you must be available for an in-person interview in Dunedin.
