At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.
We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health and addiction challenges, and young people to reach their goals and build independence.
Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.
Job Description
About the Role
We’re looking for a steady, supportive, and energetic Youth Community Support Worker to join our Nelson team. If you enjoy spending time with young people, can stay calm under pressure, and bring fun, connection, and structure to each day, this role could be a great fit.
You’ll be working alongside rangatahi, supporting them to build confidence, develop life skills, and create stability and growth — even in the tough moments. This role involves both independent work and being part of a tight‑knit team, all focused on helping young people move toward their goals.
This Full-Time position includes a variety of day, evening and weekend shifts.
In this role, you will:
Support young people to engage in meaningful activities such as sport, fishing, swimming, walking, and other interests
Help rangatahi reconnect with whānau, culture, and community
Role‑model emotional regulation, resilience, and positive life skills
Provide hands‑on support with routines, wellbeing, and goal setting
Assist young people to work toward big goals — gaining a driver’s licence, finding housing, building natural supports, and pursuing education or employment
Keep structure in the home and calmly manage behavioural challenges
Encourage learning through fun, trust, and respectful relationships
Maintain clear documentation and communicate effectively with whānau, professionals, and colleagues
Desired Skills and Experience
What You’ll Bring
Our Nelson Youth Team is looking for someone with:
A calm, confident approach in high-pressure situations
Experience working with youth or challenging behaviours (professional or personal)
A resilient, no-nonsense attitude paired with a genuine care for others
Excellent communication and de-escalation skills
The ability to build trust quickly and lead by example
A full NZ driver’s licence
A relevant qualification (e.g. NZ Cert in Health & Wellbeing Level 4) or willingness to work towards one
Applicants must have the right to work in New Zealand and be available for an interview in Dunedin (If on a work visa, it must be valid for at least 12 months).
You must be available to work weekends.
We’re a supportive, down-to-earth team that shows up for each other and the people we support. No two days are the same — but every day is an opportunity to change a life. If you’ve got the heart, humour, and grit for this role, we want to hear from you. Submit your CV today and join us in empowering young people to live life to the fullest.
Please do not apply unless you already have the right to work in New Zealand. We are unable to help with visa sponsorship.
