Community Support Worker - Intellectual Disability
27/11/2025
31/12/2025
Permanent - Full Time
Wellington
Community Services and Development
About Pact
At Pact, we believe everyone deserves the opportunity to live a meaningful, connected life.
We are a leading provider of community, vocational, and residential support across New Zealand. We support people with intellectual disabilities, mental health and addiction challenges, and young people, to reach their goals and build independence. Our passionate team walks alongside individuals, empowering them to thrive in a safe, positive, and inclusive environment.
Job Description
About the Role
Are you calm under pressure and passionate about supporting people with complex needs? We’re looking for full-time support workers in Lower Hutt to work alongside clients with intellectual disabilities, mental health challenges, and forensic backgrounds.
This is a highly rewarding but demanding role. You will need to be confident in managing aggressive and challenging behaviours while maintaining a safe, structured, and positive environment.
In this role, you will:
Provide consistent, person-centred support tailored to individual needs
Assist with daily routines, well-being, and community participation
Safely manage and de-escalate aggressive or high-risk situations
Model positive behaviours and encourage skill-building and independence
Maintain accurate documentation to support progress and compliance
Foster trust, resilience, and hope in a structured environment
Desired Skills and Experience
What you’ll bring
Our Lower Hutt team is looking for someone with:
Excellent communication and relationship-building skills
A positive attitude and calm approach in challenging situations
A genuine passion for helping others grow and succeed
A full driver’s licence and basic computer skills
A relevant qualification (e.g. Level 4 Mental Health) — or willingness to work toward one once you’re on board
Must have the right to work in New Zealand
What will Pact offer you?
At Pact, you’ll be part of a supportive, down-to-earth team that cares equally about our staff as we do the people we support. We offer you:
In-house training to ensure you have the skills and knowledge to best support our clients
$26.80 - $31.47 per hour based on qualification
Celebrate your milestones with Long Service benefits
Encouragement and support to achieve the NZQA Level 4 Qualification
Free Employee Assistance if you require additional, confidential support
Watch people grow and blossom whilst celebrating every achievement
Visit our website About Us - Pact Group to find out more about the fantastic work Pact does and/or submit your CV today and join us in empowering people in our community to live life to the fullest.
Please do not apply unless you have the right to work in New Zealand, as we are unable to help with visa sponsorship.
